The family is forgotten
- The party is over
- The email stays in an old booking
- A year later nobody remembers them
Keep customers coming back
A customer database that remembers every party.
One birthday can lead to the next. Bounzee keeps your customers and their booking history, and 40 days before last year’s party it reminds you it’s a good time to reach out.
Bounzee reminds your team. You decide whether and how to reach out.
Olivia MartinezCustomer record
olivia.m@example.com
Emma’s 6th birthdayMay 14, 2026 · Safari Party RoomCompleted
Olivia celebrated with you a year ago. Time to reach out!A notification for your team · Jump Jungle
Before and after
A booking is where the customer story starts.
The sale doesn’t have to end the relationship. The difference shows a year after the first party.
The family stays with you
- The party is over
- The customer stays in your database
- Their booking history is saved
- You get a reminder before the next birthday
Customer list
Every customer in one place.
The list shows name, email, phone, marketing consent, and the date each customer was added. On a phone it turns into easy-to-read cards.
- Search by name or email
- Filter by marketing consent
| Name | Consent | Added | |
|---|---|---|---|
| Olivia Martinez(512) 555-0123 | olivia.m@example.com | Yes | May 14, 2026 |
| James Carter(512) 555-0187 | james.c@example.com | No | May 2, 2026 |
| Sophia Nguyen(737) 555-0154 | sophia.n@example.com | Yes | Apr 27, 2026 |
Sample data.
Consent on file
Marketing consent at a glance.
See whether each customer has marketing consent on file. The “Yes” or “No” status shows on the list and the customer record, and you can filter by it.
This helps you keep track of consent; it isn’t legal advice.
Customer record
Not just contact details. The whole story.
A record combines contact details with everything the customer has bought from you: bookings and event registrations.
Customer details
- NameOlivia Martinez
- Emailolivia.m@example.com
- Phone(512) 555-0123
Bookings
Emma’s 6th birthdayMay 14, 2026 · Jungle Classic Party$617
CompletedEvent registrations
Halloween glow partyOct 31, 2026 · 3 tickets$45
ConfirmedFrom one party to the next
A year later, Bounzee remembers for you.
One well-timed reminder connects a customer’s history with your next booking.
- May 14, 2026Olivia throws Emma’s birthday partyat your venue · saved in her history
- April 4, 202740 days before the anniversaryyour team gets a notification · open Olivia’s record
- Your moveReach out about the next partyby email or phone, your way
We don’t wait for the birthday itself. Bounzee flags the customer 40 days before last year’s party, when parents are starting to plan the next one.
In your dashboard
Bounzee tells you when to reach out.
The owner or venue team gets the notification. If the booking is linked to a customer in your database, one click opens their record.
Bounzee reminds your team. It doesn’t send an anniversary offer to the parent automatically.
NotificationsMark all as read
Olivia celebrated with you a year ago. Time to reach out!A notification for your team · Jump Jungle
New booking · Saturday 2:00 PM
It adds up
Every sale makes your database stronger.
Customer details don’t have to stay scattered across orders. Bounzee turns them into a customer record you can come back to.
Within a venue, customers are matched mainly by email. A new sale can update their details and add another item to their history.
Where records come from
- Birthday party bookings
- Event tickets
- Other sales through Bounzee
Your customer database
Repeat business
Don’t start every sale from zero.
Bringing new parents to your website is one way to get bookings. The other is reaching the parent who already knows your venue and booked a party with you before.
- Already knows your venue
- Has booked with you before
- Has a history in your system
- May be planning the next birthday right now
Included in Bounzee Plus and EnterpriseThe customer database with booking history and marketing consent collection.Compare plansHow a booking is created
How does the customer database fill up?
When you make a sale through Bounzee, the customer’s details go into your venue’s database. Instead of sitting on a single order, they build a customer record with their bookings and event registrations.
What customer details are stored?
Each record has the customer’s name, email, phone number, and whether marketing consent is on file.
Can I see a customer’s booking history?
Yes. The customer record lists past bookings with the date, booking name, room, package, amount, and status.
Can I see which events they came to?
Yes. The record also shows event registrations, including the event, date, number of tickets, amount, and status.
Can I search for a customer?
Yes. Search the customer list by name or email address.
When does Bounzee remind me about the next birthday?
Bounzee checks bookings every day and notifies your team 40 days before the anniversary of a confirmed or completed party from last year.
Does Bounzee message the parent automatically?
No. Bounzee reminds you or your team that it’s a good time to reach out. It doesn’t send an anniversary offer to the parent on its own.
Will the same customer show up twice?
Within a venue, customers are matched mainly by email address. A new sale with the same email updates the existing record instead of creating a copy.
Which plans include the customer database?
The customer database is included in Bounzee Plus and Enterprise. Compare plans on the pricing page.
Keep families coming back year after year.
Bounzee remembers your customers and reminds you when they may be planning the next birthday.
14 days free · No setup fee